How do you handle returns and exchanges?

Yes, we offer returns! If you are not satisfied with the product you receive for any reason, please contact us by phone or WhatsApp within 7-14 days of receiving the product to let us know. We will then wait for you to send the product back to us via a courier of your choice and we will exchange it for a product of your choice if it falls within our return policy. Please be sure to review our return policy before initiating a return.

What is the time frame for receiving my order?

We strive to deliver your product to you as quickly as possible, but please note that it typically takes 24-72 hours for online orders to be processed and shipped. In very rare instances, such as when we need to special order a product for you, the delivery may take up to 5 business days.

What is your Payment policy?

Payment Methods:

  • Cash on Delivery
  • Jazz Cash
  • Easy Paisa
  • Online Bank Transfer

How to place an order?

  1. Browse through our website and select the product you are interested in.
  2. Click on the “Add to Cart” button.
  3. Click on the “Check Out” button.
  4. Enter your shipping details by filling in all required fields.
  5. Click on the “Place Order” button to complete the process.

Is it the case that every item available on IQF Bazar is brand new and has never been used?

Yes, that is correct. IQF Bazar only sells products that are brand new and have never been used, except for refurbished laptops, PCs, or workstations, which have undergone a thorough quality inspection and come with a full warranty from the vendor.

Is there a chance that I might be charged extra fees or costs when I place an order with IQF Bazar that are not initially disclosed?

No, there are no hidden costs or charges when you order from IQF Bazar. All prices, including taxes and delivery charges, are clearly displayed in the total amount due, which is shown in the order details before you confirm your order.

Can the prices of products on IQF Bazar be negotiated or changed?

No, the prices of products on IQF Bazar are set by the sellers and are not open to negotiation. We provide the most competitive prices available online in Pakistan.

I made a payment but didn't receive an order confirmation. How should I proceed?

If you made a payment but did not receive an order confirmation, please contact us. Order confirmations are typically sent via email or SMS, so if you did not receive one, it could be a technical issue. Our team is available 24/7 to help you, and you can reach us by email at [email protected] or by phone/WhatsApp at +92 336 3740174.

I didn't receive a copy of the invoice for my order. What should I do?

An invoice should be included with your order when it is shipped. If you did not receive an invoice, please contact us and we will send you a copy. You can reach our team at any time by emailing us at [email protected] or by calling/WhatsApp +92 336 3740174.

I'm experiencing a delay with my order. What do I do?

If your order has not yet shipped, you can contact our customer support team to request that it be canceled. You can reach the customer support team at [email protected] or by calling/WhatsApp +92 336 3740174 from 9:00 AM to 11:00 PM PKT (Pakistan Standard Time). Please review the Return Policy if your order has already been delivered to know if you are eligible to return the item.

Is it safe to use a credit or debit card to make a payment on IQF Bazar?

Yes, it is completely safe to use a credit or debit card to make a payment on IQF Bazar. The security and privacy of our customers is a top priority, and we take all necessary measures to prevent fraud and protect personal information.

How do I redeem a gift card or voucher on IQF Bazar?

To redeem a gift card or voucher on IQF Bazar, enter the code during the checkout process when you are selecting your payment method. Just enter the code in the designated space at the time of checkout.

Do I have to pay in advance when I order a product?

Yes, you can pay for your order in advance when you place it on IQF Bazar. You can do this using one of the payment methods listed on the website, such as Jazz Cash, Easypaisa, and Debit or Credit card.

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